Shift Lead - Coralville, IA | Dunn Brothers Coffee

Shift Lead – Coralville, IA

Coralville

Published: December 30, 2024
Location
Coralville, IA
Job Type

Description

We’re seeking enthusiastic, coffee-loving individuals who can work all available shifts, 7 days a week. Starting pay is $12.50/hr with tips.

You’ll enjoy competitive pay, great tips, and a fun work environment with awesome coworkers. If you have open availability and this sounds like the perfect fit, apply today!

POSITION TITLE: Shift lead REPORTS TO: Store Manager

Position Purpose: Provides customers with prompt service, makes
high-quality beverages and products, and maintaining a clean
comfortable store environment. Models and upholds Dunn Brothers
policies, practices, and standards.

CORE RESPONSIBILITIES:

  • Delivers excellent customer service to all customers by acting with a
    customer comes first attitude and connecting with the customer.
  • Provides consistent quality beverages and food products for all
    customers by adhering to all Dunn Brothers recipes and standards.
  • Creates a positive and energetic atmosphere for every guest and employee.
  • Manage cash drawer and follow all cash handling policies and procedures.
  • Assist with new hire training by helping coach and develop team members.

PEOPLE:

  • Available to work flexible hours that may include early morning,
    evenings, weekends, nights and/or holidays.
  • Maintain consistent attendance and punctuality.
  • Available to perform many different tasks within the store during each shift.
  • Engage with our customer, make a connection, anticipates guests’ needs.
  • Being resilient under pressure

PRODUCT/SERVICE:

  • Ability to carry out and understand upcoming marketing promotions.
  • Ensures each and every product delivered to the guest meets Dunn
    Brothers standards.
  • Ensure all product levels are maintained.

ENVIRONMENT:

  • Ensures checklists, side jobs, and cleaning projects are completed.
  • Ability to work as part of a team

DRIVING FOR RESULTS:

  • Drive for result with ongoing promotions, achieving store goals, and
    upselling each customer.
  • Read communication board daily and weekly company updates.
Apply
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