Description
At Dunn Brothers Coffee we prioritize customer service while serving freshly roasted coffee, specialty beverages, fresh baked pastries, and made-to-order food. We are looking for highly motivated people to help serve our amazing customers and become a team player with our current staff.
Team Member Job Description
Position Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintains a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards.
CORE RESPONSIBILITIES:
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Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
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Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.
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Creates a positive and energetic atmosphere for every guest and employee.
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Manage cash drawer and follow all cash handling policies and procedures.
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Assist with new hire training by helping coach and develop team members.
PEOPLE:
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Available to work flexible hours that may include early mornings, weekends and/or holidays.
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Maintain consistent attendance and punctuality.
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Available to perform many different tasks within the store during each shift.
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Engage with our customers, make a connection, anticipates guests’ needs.
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Being resilient under pressure
PRODUCT/SERVICE:
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Ability to carry out and understand upcoming marketing promotions.
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Ensures each and every product delivered to the guest meets Dunn Brothers standards.
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Ensure all product levels are maintained.
ENVIRONMENT:
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Ensures checklists, side jobs, and cleaning projects are completed.
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Ability to work as part of a team.
