Description
At Dunn Brothers Coffee we prioritize customer service while serving freshly roasted coffee, specialty beverages, fresh baked pastries, and made-to-order food. We are looking for highly motivated people to help serve our amazing customers and become a team player with our current staff.
Team Member Job Description
Position Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintains a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards.
CORE RESPONSIBILITIES:
Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.
Creates a positive and energetic atmosphere for every guest and employee.
Manage cash drawer and follow all cash handling policies and procedures.
Assist with new hire training by helping coach and develop team members.
PEOPLE:
Available to work flexible hours that may include early mornings, weekends and/or holidays.
Maintain consistent attendance and punctuality.
Available to perform many different tasks within the store during each shift.
Engage with our customers, make a connection, anticipates guests’ needs.
Being resilient under pressure
PRODUCT/SERVICE:
Ability to carry out and understand upcoming marketing promotions.
Ensures each and every product delivered to the guest meets Dunn Brothers standards.
Ensure all product levels are maintained.
ENVIRONMENT:
Ensures checklists, side jobs, and cleaning projects are completed.
Ability to work as part of a team.
