Rewards App FAQ

Dunn Brothers Coffee Mobile Payment & Rewards App Frequently Asked Questions

1. What is Dunn Brothers Coffee Rewards App?
Dunn Brothers Coffee Rewards is a free app that lets you pay with your phone and get rewarded.

2. How do I use it?
Download the free Dunn Brothers Coffee Rewards App and link your credit or debit card to get your code. Once you’re ready to checkout, just scan your phone to pay! You’ll get instant digital receipts after each purchase.

3. Which Dunn Brothers accept the Dunn Brothers Rewards App?
Currently, the Dunn Brothers Coffee Rewards App is being rolled out by market and we plan to have all participating stores active by the end of the year. Sign up for our email club, Dunn Brothers & Sisters, and get notified when your local shop begins accepting mobile payments! « Join Dunn Brothers & Sisters

4. What phones can I use to pay?
Currently, the Dunn Brothers Coffee mobile payment & loyalty app runs on an iPhone (Apple) or Android (Google) mobile devices.

5. How do rewards work?
Every time you spend $50 using your Dunn Brothers Coffee Rewards App, you will automatically earn a $3 credit! And if you join today, you get an additional $3 to spend today! Plus, 1% of all payments made through the Dunn Brothers Coffee Rewards App will be donated to local food shelves.

6. Is it secure?
Yes! Paying with the your Dunn Brothers Coffee Rewards App is actually more secure than swiping your credit card because none of your payment information is stored. You can also lock the app with a pin under “Settings” and reset your code immediately from the app itself. The Dunn Brothers Coffee Rewards App is powered by LevelUp, a mobile payment platform that takes the security of your personal information very seriously. Your credit card information is transmitted by SSL directly to a secure electronic vault, and at no time is your credit card information stored on LevelUp’s servers. Additionally, they never sell your personal information to third parties. For more information, please check out LevelUp’s full Privacy Policy and Security pages.

7. What does credit look like?
Credit claimed or earned is handled through LevelUp, so you don’t need to worry about it. This means all Dunn Brothers Coffee staff members will enter each transaction as they normally would. The credit will automatically apply, there’s nothing for you to remember! You’ll receive your receipt via email and will see that the credit was applied.