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Team Member – Minnetonka, MN

Minnetonka

Published: July 19, 2021
Location
Minnetonka, MN
Job Type

Description

Team Member Job Description

POSITION TITLE: Team Member                     REPORTS TO: Store Manager

Position Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintaining a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards.
CORE RESPONSIBILITIES:
  • Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
  • Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.
  • Creates a positive and energetic atmosphere for every guest and employee.
  • Manage cash drawer and follow all cash handling policies and procedures.
  • Assist with new hire training by helping coach and develop team members.
PEOPLE:
  • Available to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays.
  • Maintain consistent attendance and punctuality.
  • Available to perform many different tasks within the store during each shift.
  • Engage with our customer, make a connection, anticipates guests’ needs.
  • Being resilient under pressure
PRODUCT/SERVICE:
  • Ability to carry out and understand upcoming marketing promotions.
  • Ensures each and every product delivered to the guest meets Dunn Brothers standards.
  • Ensure all product levels are maintained.
ENVIRONMENT:
  • Ensures checklists, side jobs, and cleaning projects are completed.
  • Ability to work as part of a team
DRIVING FOR RESULTS:
  • Drive for result with ongoing promotions, achieving store goals, and up-selling each customer.
  • Read communication board daily and weekly company updates.
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