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Shift Manager – Coralville, IA

Coralville, IA

Published: February 7, 2021
Location
Coralville, IA
Job Type

Description

We are looking for a Shift Manager to oversee restaurant operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to restaurant staff, addressing customers questions and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, that is a plus. Ultimately, you will help us create a memorable experience for our guests.

 

Responsibilities

  • • Delegate tasks to restaurant staff and supervise their performance
  • • Help staff resolve on-the-job challenges
  • • Balance the cash register at the end of the shift
  • • Ensure client satisfaction and gracefully handle any complaints
  • • Open or close the restaurant (when responsible for the first or last shift)
  • • Inform the next Shift Manager about pending tasks
  • • Report maintenance and training needs

Skills

  • • Proven experience as a Shift Manager or relevant role in a coffee shop/restaurant
  • • Good knowledge of restaurant operations (like payments)
  • • Availability to work different shifts, including weekends and holidays
  • • A customer service approach with the ability to manage complaints with professionalism
  • • Excellent organizational skills
  • • Team management abilities
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