Shift Lead - Rapid City South, SD | Dunn Brothers Coffee

Shift Lead – Rapid City South, SD

Rapid City South

Published: June 14, 2024
Rapid City, SD
Job Type


Join Our Team as a Coffee Shop Shift Lead!

Are you a coffee enthusiast with a knack for leadership? Do you thrive in a fast-paced environment and love creating memorable guest experiences? If so, we want YOU to join our team as a Shift Lead at our vibrant coffee shop!

At Dunn Brothers Coffee, we're more than just a place to grab your morning pick-me-up - we're a destination for coffee lovers seeking exceptional flavors and genuine hospitality. As a Shift Lead, you'll play a crucial role in ensuring that every guest who walks through our doors receives exceptional service and leaves with a smile on their face.

What You'll Do:
-Lead by example: Demonstrate your passion for coffee and commitment to guest satisfaction through your interactions and work ethic.
-Guide and motivate the team: Provide direction, support, and feedback to baristas to help them excel in their roles and deliver top-notch service.
-Foster a welcoming atmosphere: Create a warm and inviting environment where guests feel valued and appreciated.
-Ensure quality and consistency: Oversee the preparation of beverages and food items to uphold our high standards of quality and consistency.
-Handle operational tasks: Assist with opening and closing duties, cash handling, inventory management, and other day-to-day tasks to keep the shop running smoothly.

What We're Looking For:
-Passion for coffee: You're not just a barista – you're a coffee aficionado who loves sharing your knowledge and enthusiasm with others.
-Exceptional guest service skills: You have a natural ability to connect with people, anticipate their needs, and create memorable experiences.
-Leadership experience: Whether you've led a team in a coffee shop or a similar hospitality environment, you know how to inspire and empower others to succeed.
-Strong communication skills: You can effectively communicate with team members, guests, and management to ensure seamless operations.
-Flexibility and adaptability: You thrive in a dynamic environment and can handle multiple tasks with ease.
-Positive attitude: You approach every challenge with a can-do attitude and a willingness to go above and beyond to exceed expectations.

Why Join Us:
-Competitive pay and opportunities for advancement
-A supportive and inclusive work environment
-Discounted or free coffee (because let's be honest, we all need our caffeine fix!)
-Ongoing training and development opportunities to expand your skills and knowledge

If you're passionate about coffee, dedicated to providing exceptional guest experiences, and ready to lead a team to do the same, we'd love to hear from you! Apply now to join the Dunn Brothers Coffee family and be part of something truly special.

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