Description
Our Hennepin Ave Dunn Brothers Coffee location is a full-service coffee shop.
If you are familiar with our brand, then you know we roast our beans in the store and provide the best coffee experience in the market.
Baristas are the heart of our operation. You create moments of delight that can make a customer’s day. Be part of a local brand with growth potential!
Successful candidates will have:
- A passion for exceeding customers’ expectations
- A positive attitude and an easy smile
- The ability to think on the fly
- A willingness to work on a winning team
- Previous coffee shop experience is preferred
Team Member Job Description
POSITION TITLE: Team Member REPORTS TO: Store Manager
Position Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintaining a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards.
CORE RESPONSIBILITIES:
- Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.
- Creates a positive and energetic atmosphere for every guest and employee.
- Manage cash drawer and follow all cash handling policies and procedures.
- Assist with new hire training by helping coach and develop team members.
PEOPLE:
- Available to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays.
- Maintain consistent attendance and punctuality.
- Available to perform many different tasks within the store during each shift.
- Engage with our customer, make a connection, anticipates guests’ needs.
- Being resilient under pressure
PRODUCT/SERVICE::
- Ability to carry out and understand upcoming marketing promotions.
- Ensures each and every product delivered to the guest meets Dunn Brothers standards.
- Ensure all product levels are maintained.
ENVIRONMENT:
- Ensures checklists, side jobs, and cleaning projects are completed.
- Ability to work as part of a team
DRIVING FOR RESULTS:
- Drive for result with ongoing promotions, achieving store goals, and upselling each customer.
- Read communication board daily and weekly company updates.
