Shift Lead/Assistant Manager – Eagan, MN


Published: July 7, 2023
Eagan, MN
Job Type


We are now hiring a shift lead/assistant manager at our Dunn Brothers Eagan, MN location! This role is a year-round position with flexible hours and competitive pay.

Store Manager Job Description


POSITION: Leading shifts to create an excellent experience for guests and team members. This individual will ensure fast and friendly service, quality products, and a clean, safe store environment.


  • Performs all roles and duties of a team member.
  • Follows Dunn Brothers Coffee policies and standards


  • Demonstrates a calm demeanor during stressful situations or unusual events.
  • Drives the implementation of company programs by developing action plans, directly motivating, and instructing the team to implement them to meet operational standards.
  • Provides on- going development, coaching, and training for all store employees.
  • Recruits, interviews, and selects new Roasters, Team Members, and Shift Supervisors.
  • Maintains an adequately staffed store with qualified employees.
  • Monitors the performance of each employee and holds employees accountable for standards and expectations.


  • Assists ASM/ Store Manager with bank deposits, cash handling policies, verifies and balances back bank.
  • Assists with monthly inventory, ordering, shift coverage, and provides performance feedback
  • Helps communicate promotional items, events and upcoming donations


  • Motivates team to deliver excellent customer service every time. smile, make a connection, speed of service, anticipate needs.
  • Solves store problems relating to customers, employees and anything that come up during your shift.
  • Ensure every product is up to Dunn Brothers standards
  • Follow ups that products are rotated, day dots, and pars are adjusted as needed


  • Total Store Vision- Maintains a clean environment inside and out.
  • Ensures all checklists are completed before shift change
  • Conducts shift change communication. What was done and what needs to be done, promotion items, weekly news updates and general items that come up.
  • Equipment is being maintained and in good working order


  • Creates teamwork to drive for results in ongoing promotions, daily sales goals, and new programs.
  • Communicate with team about daily goals
  • Ensure the team is upselling items (beans, food, large sizes, promotional items.
  • Ensure the team is communicating platform items (Level Up, Olo, Elevate, etc.)


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