POSITION TITLE: Assistant Store Manager
REPORTS TO: General Manager
SUPERVISES: all employees on shift
POSITION: Grow store revenue and cash flow by creating a memorable experience for each and every customer. Make balanced decisions between driving sales and managing costs to achieve long-term growth. To serve as a role model and team leader.
PRIMARY AREAS OF ACCOUNTABILITY: Ability to perform all roles, duties, and responsibilities, Team Members, Shift Supervisor, and as provided in the job description.
- · Demonstrates a calm demeanor during stressful situations or unusual events.
- · Drives the implementation of company programs by developing action plans, directly motivating, and instructing the team to implement them to meet operational standards.
- · Provides on-going development, coaching, and training for all store employees.
- · Recruits, interviews, and selects new Team Members.
- · Maintains an adequately staffed store with qualified employees.
- · Monitors the performance of each employee and holds employees accountable for standards and expectations.
- · Approximately 65% of scheduled hours should be front of house working side-by-side with their team, interacting with guests, evaluating skills of their team, coaching to improving performance, and leading for continuous improvement.
- · Increase unit sales by delivering quality store operations and in-store and neighborhood sales- building activities.
- · Analyzes sales and labor results and uses the information to produce plans for improvement.
- · Drive to increase year-on-year sales growth through execution of Operational Excellence.
- · Meets budget target goals by increasing sales and controlling costs.
- · Meets labor budgets by managing wages of new hires and existing employees and efficiently scheduling,
- · Minimizes cash over/short by observance of cash handling policies, proper training of employees, and follow standard accounting/banking requirements.
- • Prepare the store for closing the day
- • Make sure all the item at the preparation table is ready the next day operation
- • Clean the bathrooms